Self service retailing a study of its operational features and customers attitudes

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 02_preliminary pages.pdf (3.57 MB)
 03_chapter 1.pdf (7.37 MB)
 04_chapter 2.pdf (6.51 MB)
 05_chapter 3.pdf (12.77 MB)

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http://hdl.handle.net/10603/503989

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Department of Commerce

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