Emotional Intelligence Of Employees On Virtual Services Offered By Select Private Banks In Northern Tamilnadu

Abstract

Banking systems and financial institutions are integral parts of an newlineeconomy. Seamless functioning of these sectors is important for an economy to newlinegrow. Due to the advent of digital technology, banking and financial services newlinehave undergone a massive shift in their mode of operations. New trends are newlinegaining momentum at a fast pace as the customers find it convenient and also newlineflexible at the same time. The emergence of financial technology has resulted in newlinethe introduction of several technological advancements in the industry. Fintech newlinecompanies, internet banking and mobile banking are just some examples that newlinemark this shift. Today, we will read about the latest trends that are newlinerevolutionizing the Indian banking and financial sector. The modern world is newlinefilled with digitalization; banking sector is not exception to it. Digitalization has newlinebecome integral part of our life, without which we feel world is nothing. In the newlinefast-moving world digitalization is playing a prominent role. Almost all the newlinesectors of the economy depend on digitalization for their growth and banking newlinesector is not exception to it. The countries which are easily adapting to it are newlineperforming exceptionally well compared to those countries which are lagging newlinebehind in adopting digitalization. newline