Factors impacting Turnover Intention of junior doctors in private hospitals in Bangalore

Abstract

The healthcare workforce is an integral part of every country particularly so for a populous newlinecountry such as India. Also the healthcare industry has been growing at an exponential rate in the newlinelast decade. This has led to the need of a large healthcare workforce in India. This in turn demands newlinefocus on the growth and development of this workforce. The healthcare workforce in India newlineincludes both government and private hospitals. The private hospitals in urban regions such has newlineBangalore city has also grown phenomenally in the last few years. With the rise of this and other newlinefactors such as technological advancements, insurance, lifestyle changes and increased literacy, newlinethere is an increase of people going to the private hospitals. With rapid growth there are also newlinechallenges with regard to turnover of the workforce. This research study is on the turnover newlineintention of the junior doctors in the private hospitals. Turnover intention is a direct measure of newlineturnover. The researcher based on the review of literature identified four factors that can impact newlineturnover intention work environment factors, financial factors, higher education factors and newlinephysical work factors. The work environment factors are based on job related aspects, the newlineorganization related aspects and other aspects such as relationship with peers and seniors. The newlinefinancial factors look at the salary and allowances. Higher education factors include the aspiration newlineof pursuing of post-graduation degree and specialization. It also includes aspects of working hours newline newlineand the aspects with regard to the studying, application, entrance and selection of the Post- newlineGraduation degree. The physical factors include the work station or the department that the junior newline newlinedoctor is placed in. It also includes the parameters of safety and security at the workplace. newlineData collection was done by the use of a Likert-scale based questionnaire. The questionnaire newlinecollected information on both the demographic aspects and the objectives planned of the research newlinestudy This was shared with junior doctors across shifts in private hospitals that are accredited by newlineNational Accreditation Board for Hospitals and Healthcare providers in Bangalore. Secondary newlinedata included journals in the field of Medicine, Management and Health. Statistical tools such as newlineCorrelation, Reliability tests, ANOVA and Regression was done for analysis of data collected. newlineThe findings of the data revealed that the work environment factors, finance related factors, higher newline newline24 newline newlineGayathri Kuppuswamy newlineeducation related factors and physical factors did affect turnover intention. The moderating effect newlineof the demographic variables was also analyzed. newlineThe implications of this research will help hospitals with regard to growth, development and newlineretention of the critical junior doctor workforce in the Indian Healthcare context. The study also newlinehelps the hospital with regard to the financial aspects such as revenue. As hospitals are service newlinedriven, people are key for the growth of the hospital. The research also helps the medical fraternity newlinewith regard to looking at new measures such as drafting of policies on the compensation front and newlinesecurity front. The Healthcare industry is a major contributor to the economy of the country and newlinefocus on the healthcare workforce will help the industry and country grow. This is one of the steps newlinetowards contribution of this. Limitations of this study include targeting doctors within the 32 years newlineof age and in the city of Bangalore. Future scope of research includes looking at training programs, newlinesafety and security aspects of the junior doctors. With regard to the academic fraternity, there is newlinemore scope for research in the fields of Human resources with regard to training, drafting of newlinepolicies, emotional intelligence and communication. In the legal side, there is scope with regard to newlinedrafting of new laws and policies with regard to the protection and prevention of violence at newlinehospitals. newline