The Relevance of Human Resource Management Systems in Higher Education Institutions
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Abstract
Higher Education Institutions (HEIs) face many challenges due to globalisation, changing demographic
newlinestructures, technological disruption, and, more recently, sporadic occurrences like the pandemic.
newlineAlthough higher education in India has grown over the decades, its average quality has not been up to
newlineglobal standards. Very few Indian HEIs make it to the list of the top universities in the world. Most
newlineuniversities performing exceptionally well in international university rankings appear to have been
newlinepracticing state-of-the-art Human Resource Management (HRM). Various empirical studies have found
newlinethat good HRM practices could improve organisational performance. To deal with the prevalent
newlinechallenges, the strategy adopted by Indian HEIs needs to change focus, mainly towards building a
newlineprofessional and empowered HRM. In a typical Indian HEI, the HRM continues to remain a pool of
newlinefragmented administrative activities assigned to different organisational units to execute the directives
newlinealready outlined in the HEI charter. In this context, HEIs in India need to develop strategic and
newlineprofessional human resource management systems that focus on the simultaneous development of the
newlineorganisation, its employees and students. In this research study, which is based on in-depth research of the
newlineprincipal stakeholders of diverse sets of HEIs in India, the researcher attempted to understand best HRM
newlinepractices and policies using qualitative research tools and techniques. To strengthen the research output,
newlinebetter understand the functioning of HR practices in foreign HEIs, and facilitate valuable comparisons,
newlinethe researcher also undertook a comparative study of HEIs in the United States of America (USA).
newlineQualitative data was collected through web interviews from July 2020 till October 2020. The researcher
newlineused thematic methods to analyse the data. The study reveals that public HEIs in India do not have a
newlinededicated strategic and professional HRM structure. It is nascent in institutions of national importance
newlineand priv