Complaint handling and service recovery  a study of E Commerce

dc.contributor.guide	Satinder Kumar
dc.coverage.spatial
dc.creator.researcher	Parveen Kumari
dc.date.accessioned	2023-07-28T11:10:29Z
dc.date.available	2023-07-28T11:10:29Z
dc.date.awarded	2023
dc.date.completed	2022
dc.date.registered	2017
dc.description.abstract	File attached newline
dc.description.note
dc.format.accompanyingmaterial	CD
dc.format.dimensions	28 cm.
dc.format.extent	viii, 276 p.
dc.identifier.uri	http://hdl.handle.net/10603/502907
dc.language	English
dc.publisher.institution	School of Management Studies
dc.publisher.place	Patiala
dc.publisher.university	Punjabi University
dc.relation
dc.rights	university
dc.source.university	University
dc.subject.keyword	Economics and Business
dc.subject.keyword	Management
dc.subject.keyword	Social Sciences
dc.title	Complaint handling and service recovery a study of E Commerce
dc.title.alternative
dc.type.degree	Ph.D.