An empirical research in assessing the consumer Expectations on service quality for mass consumer services

dc.contributor.guide	Sarwate, Dilip M
dc.coverage.spatial	Commerce
dc.creator.researcher	Nerurkar, Olive
dc.date.accessioned	2017-05-31T07:04:12Z
dc.date.available	2017-05-31T07:04:12Z
dc.date.awarded	n.d.
dc.date.completed	1997
dc.date.registered	n.d.
dc.description.abstract	Abstract not available newline newline
dc.description.note	-
dc.format.accompanyingmaterial	None
dc.format.dimensions	-
dc.format.extent	xvi, 297p.
dc.identifier.uri	http://hdl.handle.net/10603/152794
dc.language	English
dc.publisher.institution	Department of Commerce
dc.publisher.place	Pune
dc.publisher.university	Savitribai Phule Pune University
dc.relation	-
dc.rights	university
dc.source.university	University
dc.subject.keyword	Diagnostic
dc.subject.keyword	Empathy
dc.subject.keyword	Education
dc.subject.keyword	Income
dc.subject.keyword	Reliability
dc.title	An empirical research in assessing the consumer Expectations on service quality for mass consumer services
dc.title.alternative	-
dc.type.degree	Ph.D.