A Study on the Influence of Stress in Service Recovery Performance  of Employees at Selective Business Process Outsourcing Units

dc.contributor.guide	Krishnaraj R
dc.coverage.spatial
dc.creator.researcher	Latha Suresh
dc.date.accessioned	2020-03-20T11:47:26Z
dc.date.available	2020-03-20T11:47:26Z
dc.date.awarded
dc.date.completed
dc.date.registered	1-4-2019
dc.description.abstract	newline
dc.description.note
dc.format.accompanyingmaterial	DVD
dc.format.dimensions
dc.format.extent
dc.identifier.uri	http://hdl.handle.net/10603/283270
dc.language	English
dc.publisher.institution	Department of Management Studies
dc.publisher.place	Kattankulathur
dc.publisher.university	SRM University
dc.relation
dc.rights	university
dc.source.university	University
dc.title	A Study on the Influence of Stress in Service Recovery Performance of Employees at Selective Business Process Outsourcing Units
dc.title.alternative
dc.type.degree	Ph.D.