The Effect of Country of Origin of Brand and Country of Manufacture on Apparel Purchase Decision
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Abstract
Global fashion value chains are in the process of redefining the meaning and significance of
newlineCountry of Origin (COO) - one of the critical elements of consumer purchase behaviour for
newlineapparel. COO, which once was synonymous with Made in ... is now associated with at least
newlinetwo (sometimes more) key dimensions Country of Manufacture (COM) and Country of Brand
newline(COB). While COM is mandated by law in most countries and hence is prominently displayed
newlineon labels, COB is widely used by marketers to amplify brand appeal. Each of these may
newlineexemplify a different, and at times conflicting, perception in the minds of consumers.
newlineMultiple country images may create cognitive dissonance among consumers due to the
newlinedifferent or disintegrated country images of the Country of (Brand) Origin and Country of
newlineManufacture. Consumers in a country may show a (un) favourable attitude towards bi-national
newlineproducts, which may originate from one country and are made in another. Applying the theory
newlineof cognitive dissonance (Festinger, 1957) the consumer may be motivated to modify their
newlineattitude/behaviour towards the product to relieve them from the discomfort caused due to the
newlinedissonance created by the (in) congruent country images associated with the apparel product.
newlineThis study is conducted to examine the interaction of (in)congruent and (un)favourable country
newlineimages of COB and COM on consumer evaluation, i.e. perceived quality, perceived risk
newline(social, financial, performance) trust, attitude and purchase intentions towards bi-national
newlineapparel products (apparel brands originated in one country and manufactured in another)
newlineusing a 2X2 factorial design (COB = France/India, COM = Italy/India). The study also aims to
newlineprovide a solution to how the consumer s attitudes towards bi-national products encompassed
newlinewith (un)favourable images be enhanced through endorsing country image via different
newlinepromotional message videos (i.e. advertisements highlighting macro country image/ micro
newlinecountry image). The study provides practical contributions to firms oper