E marketing practices in consumer goods industries a study of hindustan unilever
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Abstract
In the modern scenario, each and every thing becomes digitalized on the market
newlineperipheral. The technology boom has created a digital age. The explosive growth in
newlinecomputer, communications, information, and other digital technologies has had a major
newlineimpact on the ways companies bring value to their customers. It has also brought a new
newlinewave of communication, advertising, and relationship building tools. However, probably
newlinethe most dramatic new digital technology is the Internet. It is a vast public web of
newlinecomputer networks that connects users all around the world to each other. The Internet is
newlinechanging the way business is conducted and its use is becoming extremely critical to the
newlinesuccess of business organizations. It is a powerful tool that a business can use in order to
newlineattain a competitive advantage. It also has created a new set of rules in many ways with
newlinegreater transparency, cost efficiency, more consumer power and choice, strategic
newlinealliances as well as new partnerships.
newlineE-marketing is the process of building and maintaining customer relationships
newlinethrough online activities to facilitate the exchange of ideas, products and services that
newlinesatisfy the goals of both parties . In the virtual technology consumer feel and associate
newlinewith product. Even though marketing has never been easy, technology has made it a lot
newlinetougher. What used to be a matter of identifying needs and communicating benefits now
newlinerequires us to build immersive experiences that engage consumers. That means we have
newlineto seamlessly integrate a whole new range of skills and capabilities . Nowadays
newlinemarketers need to make creative and innovative use of information employing both
newlinetechnology and intuition to tease out trends and opportunities.
newlineThe empirical research study aimed at presenting a research on E-Marketing
newlinePractices in Consumer Goods Industries: A Case Study Of Hindustan Unilever. The
newlineprimary objective of the study was to explore e-marketing practices in FMCG markets
newlinefrom the consumers perspective was the determining the impact. The e-marketin