Enhancing Dialogue Generation Models Via Multi Source Heterogeneous Information
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Abstract
One of the fundamental goals in the field of Artificial Intelligence is to create machines
newlinethat can interact with people using natural language, making research on virtual assistants
newlineand dialogue systems a top priority for both industry and academia. Dialogue systems
newlinehave emerged as a vital tool that helps people with their everyday tasks. Language
newlineModeling and Natural Language Generation techniques have advanced rapidly, allowing
newlinefor completely data-driven conversation models that produce natural language responses
newlinedirectly. Building end-to-end dialogue models has been a long interest of natural language
newlineresearch. However, it is a common problem that these dialogue generation models may
newlinedevolve into boring and repetitive material, resulting in off-topic and pointless responses
newlinein conversation assistants. In order to understand and generate coherent dialog, it is
newlinenecessary to base it on extra information such as aspects, emotion, sentiment, images, and
newlinestructured and unstructured knowledge. This thesis mainly focuses on enhancing Dialogue
newlineGeneration Models via Multi-Source Heterogeneous Information in multiple domains.
newlineEmotion plays an essential role in human communication, and it can significantly affect
newlinethe content and tone of a conversation. However, incorporating emotion into dialogue
newlinegeneration is challenging due to the subjective nature of emotions and the difficulty in
newlinerepresenting them computationally. As part of this thesis, the first problem we investigate
newlineis eliciting emotion in responses. We propose to build a deep multi-task framework that
newlinecombines emotion classification and response generation for the task of emotion-controlled
newlinedialog generation. Review-based knowledge refers to information extracted from user
newlinereviews, which can be useful for providing personalized recommendations and answering
newlinespecific questions. However, review data often contain noise and irrelevant information
newlinethat can negatively impact the performance of dialogue systems. The second problem
newlinewe investigate as part of this thesis