A study on measuring service quality and its impact on customer satisfaction in banking and insurance sector

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01_title.pdf (46.77 KB)
 02_certificaates & acnowledgement.pdf (294.56 KB)
 03_contenet.pdf (229.46 KB)
 04_list of table.pdf (159.53 KB)
 05_list of figure.pdf (81.49 KB)

Date

2014-02-03

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http://hdl.handle.net/10603/15521

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Department of Business Management

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