Evaluation of Residents Post Occupancy Satisfaction in Prefabricated Affordable Housing of Delhi

Abstract

The rapid urbanization in India has significantly increased the demand for affordable housing, creating challenges for ensuring quality, sustainability, and user satisfaction. Prefabricated Construction Technology (PCT), which offers advantages like cost effectiveness, quicker construction schedules, and sustainability, has emerged as a promising answer to these needs. However, its adoption in India remains limited due to challenges such as stakeholder reluctance, high initial capital costs, and public perception issues. Despite these barriers, the potential of PCT to transform affordable housing cannot be overlooked. This study focuses on evaluating the post-occupancy satisfaction of residents in affordable housing projects in Delhi constructed with PCT to better understand the factors influencing residential satisfaction (RES). By investigating the relationship between building technology and user satisfaction, it also intends to accomplish the present knowledge gap in the existing literature. newlineThe research employs a Post-Occupancy Evaluation (POE) approach to measure RES, focusing on subjective feedback from residents rather than physical performance metrics. A comprehensive review of global and Indian literature on RES and PCT was conducted to identify key indicators. From this, six primary indicators, such as Overall Built Quality (OBQ), Structural Integrity (SIN), Indoor Environment Quality (IEQ), Requirement of Maintenance (RQM), Function of Dwelling Units (FOD), and Neighbourhood Environment (NEN), were identified which may impact the residential satisfaction (RES). These indicators formed the basis for developing a conceptual model that hypothesizes the relationships between these six identified indicators and RES. newline