Information and Communication Technology a Framework for Good Governance in Reference to Selected States of India

Abstract

The impact of Information and communication is increasing in every sphere of human beings that includes work and business; it has also contributed tremendously to the competitiveness of the nation through social and economic development. Presently, the growth in Information and Technology is changing the various elements of human life. In India, in recent times the e- governance applications have shown their positive effect in minimizing the processing cost, increasing transparency and supporting economic development etc., by income generating projects. Both the terms governance and good governance, are being gradually more used in the development literature. The shift of internet in nineties to Information Technology makes a way for government to citizen interactions. It also raises the expectation for the attainment of the targets of good governance. newline newlineThe main purpose of the study was to develop a shared vision for leveraging the Information and Communication Technologies for achieving Good Governance. The citizens perception and their experience with the inefficiency, harassment or difficulty encountered level of corruption, in various government offices and their services and their priorities regarding e-Governance initiatives taken by state governments are explored. An attempt has been made identify the gaps and drawbacks in the existing ICT led e-Governance initiatives/ policy framework to propose a broad strategic e-governance policy framework in terms of citizens prioritization, demographic factors, barriers, harassment, preferences, methods, and measuring success, for achieving good governance as per the expectations of citizens. The study tried identify and establish linkages between different critical factors responsible for creating a favorable policy environment for effective and successful adoption of e-governance. newline newline