A Comparative Study of Various Parameters on Performance Management in Special Reference to Manufacturing Industry of NCR

Abstract

Employee Performance Management Systems has been a vastly researched topic in the newlineacademic realm and practice alike. And yet, the dynamism of this process has researchers newlinefinding answers to the questions that evolve with the evolving times. In the present study, I newlineembark on an endeavour to first understand the philosophy of PMS by reviewing the newlinepresent literature in the academic front, then pose some questions pertinent to practice newlinewhich I then try and find answers to. And finally, in the renewed realities of a covid-hit newlineworld, I look at a specific section of the economy- the manufacturing sector in India s Delhi- newlineNCR region to understand what happened to their PMS during covid and how did they newlinemanage to balance between employee performance, employee motivation, and the cost to newlinethe company in terms of managing their performances. newlineThis study is an extension to the work earlier published with a fresh lens of three variables newlinethat emerged significantly as a result of the pandemic work-life balance, wellbeing and newlinework-from-home. All these variables have been in much discussion in the practice world newlinebecause of what organizations and their employees went through in a potentially lifethreatening newlineand unforeseen scenario of covid-19 pandemic. Discourses around work-life newlinebalance, wellbeing and work-from-home started appearing and companies were seen taking newlinevisible steps to ensure they hopped on the bandwagon. But how did that impact the newlineemployees performance was a big gap that I identified in my consulting with these newlineorganizations. Hence, I study these three variables and extend the literature on PMS by newlineincluding these three in my thesis work. newlineAs may appear obvious, work-life balance and work-from-home appeared to have significant newlinerelationship with employee performance. The same cannot be claimed for wellbeing, which newlineI present as a future inquiry for those interested in pursuing this line of work in their newlineresearch. newlineI contribute to the literature on PMS by also validating the past studies for the newlinemanufacturing sector in I